When you contact us
The enquiry form collects your name, email address, department, message and selected interest. Your phone number and organisation details are optional. We use these details to understand your enquiry and respond. Your consent to be contacted relates to that enquiry. The separate news and updates checkbox is optional and starts unchecked.
Your enquiry is stored in the Lokaverse team inbox. We record the department, contact preferences, submission page and campaign tags from links you use to help route your message and understand how people find us. You can also email [email protected]. Email providers and hosting services process information needed to deliver and operate these services.
When you browse this website
You can browse the public marketing pages without an account. Hosting and network services process connection information, such as your IP address and requested resources, to deliver and protect the site. The interactive illustrations on this website run locally in your browser and are separate from the Lokaverse product.
When you open a shared simulation
The organisation sharing a simulation chooses its link settings. Visitors may remain anonymous, be asked for a name or be asked to confirm an email. The visitor notice explains what the sharing organisation can learn about the visit.
Live guidance requires permission before someone watches. Taking control requires a separate hand-over. Recording is off by default, and a learner can decline it and continue. Simulation recording captures interactions, rather than camera, microphone or screen recordings.
Your choices
Please include only the information needed for your enquiry. To ask about information you have sent through this website, contact [email protected]. For information collected in a shared simulation, contact the organisation that shared it.
External services
Links to other websites lead to services with their own privacy practices. AI features in the Lokaverse product use a third-party AI provider; availability depends on the plan and simulation settings. Do not submit sensitive information in an enquiry or an AI question.